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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Clarens Jean louis

June 2, 2025

5  out of  5
rating by Clarens Jean louis
"Brian Alberto was amazing"
We responded:
"Thank you, Clarens. -Marcel S Robin, Agent "
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Oscar Torres

June 2, 2025

5  out of  5
rating by Oscar Torres
"Bryan Alberto excelente servicio"
We responded:
"Gracias, Oscar! -Marcel S Robin, Agent "
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Patricia Bullock

June 2, 2025

5  out of  5
rating by Patricia Bullock
"Is it been a pleasure dialing my representatives Brian Roberto, and he always getting my request done quickly and a fast and he is just the best and I truly appreciate him for everything."
We responded:
"Patricia, thank you for the kind words about Brian. He is fantastic! We appreciate your business. -Marcel S Robin, Agent "
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Majed Abualown

June 2, 2025

5  out of  5
rating by Majed Abualown
"I had call with Brian today about my policy and i got everything i wanna he so helpful person thank alot"
We responded:
"Thank you, Majed. Brian is indeed very helpful. We appreciate your feedback. -Marcel S Robin, Agent "
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Gavin Hart

May 29, 2025

5  out of  5
rating by Gavin Hart
"Kim at State Farm was absolutely the best. I had configured a policy on the website that was too expensive and badly conceived. Kim talked me down to the right level. Now, that is EXCELLENT customer service and I will be forever loyal!! Also, when it came to considering whether to make a claim, Sam at State Farm has been SUPERB. I had a ton of questions about how the process works, and the pros/cons of whether to make a claim. Sam gave really helpful guidance, was incredibly patient, and it’s so good to know that you can actually ask the “dumb questions” before making a decision on whether to file a claim. If there’s anything you’re not sure about in terms of your insurance policy and coverage, Sam is an amazing adviser!"
We responded:
"Thank you, Gavin. Seeing our customers overpay, does not make us happy. Thank you for your trust in Kim and our office. -Marcel S Robin, Agent"
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Esperanza Sierra Garzon Esperanza

May 29, 2025

5  out of  5
rating by Esperanza Sierra Garzon Esperanza
"Fui atendido por brayan alberto y su servicio fue bien especial"
We responded:
"Gracias, Esperanza! -Marcel S Robin, Agent "
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EMC

May 29, 2025

5  out of  5
rating by EMC
"Kim is proactive in providing me with information about my insurance in terms of savings and benefits."
We responded:
"Thanks for the 5 star review! Kim is the best. I’m glad she took such great care of you. We appreciate your feedback. -Marcel S Robin, Agent "
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ProfSeanOConnor

May 28, 2025

5  out of  5
rating by ProfSeanOConnor
"Just transferred my auto and renters to my new home in NYC and Brian Alberto was fantastic! Efficient, smart, and on it. Everything done in one call and reasonable rates. Highly recommend!"
We responded:
"Thank you so much, Sean. Your kind words about Brian mean a lot to us. Welcome to NYC! -Marcel S Robin, Agent "
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Jennifer Cordova

May 28, 2025

5  out of  5
rating by Jennifer Cordova
"Brian is extremely helpful, eager, and knowledgable. His communication was direct and effective, locating a product that worked specifically towards my needs. After shopping around other places, State Farm had the best quote compared to its competitors. Apart from that, their quality customer service puts it over the edge. Thank you all!"
We responded:
"Wow! Thank you for such an amazing review. I’m glad you were satisfied with Brian, he’s fantastic. Welcome to the State Farm family! -Marcel S Robin, Agent "
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Maria Gonzalez

May 28, 2025

5  out of  5
rating by Maria Gonzalez
"braian"
We responded:
"Thank you, Maria! -Marcel S Robin, Agent "
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Jason Mitchner, Jr.

May 21, 2025

5  out of  5
rating by Jason Mitchner, Jr.
"Had a great experience working with our State Farm rep, Brian Alberto! They were super patient and took the time to walk me through everything, making sure I understood all our options. We never felt rushed, but when we were ready to move forward, they moved fast and made it easy. Really appreciated the balance of education and efficiency!"
We responded:
"Thank you, Jason. Brian is fantastic, thank you for noticing! We appreciate your feedback and your trust in us. -Marcel S Robin, Agent "
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Mac Maintenance

May 21, 2025

5  out of  5
rating by Mac Maintenance
"I had an excellent experience working with Brian. He was very knowledgeable and was able to set up our insurance back up again with no issues."
We responded:
"Mac, thank you so much for taking time out of your day to speak kindly about Brian. We appreciate your business and your five star review! -Marcel S Robin, Agent "
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Wild Flour studio

May 21, 2025

5  out of  5
rating by Wild Flour studio
"We have been a customer with Marcel Robins agency at State Farm since 2021 and we have always been met with the best customer service. Always friendly, responsive and quick to get the job done. We often have COIs that need to be completed with a tight turn around and they are always willing to get it back to us when we need it. Zaynab has been our contact from the beginning and I love how easy our partnership is. An honorary mention to Sam David who stepped in to help when Zaynab was on vacation. Great team, highly recommend for any small business and beyond."
We responded:
"Thank you so much, Amanda! Your kind words about Zee and Sam are very appreciated. Thank you for your trust in us. We appreciate your business. -Marcel S Robin, Agent "
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AnnaLeah Drummer

May 19, 2025

5  out of  5
rating by AnnaLeah Drummer
"GREAT experience! Marcel, my agent is always so quick to respond and super helpful! Would highly recommend"
We responded:
"Thank you so much, AnnaLeah. It’s very much a team effort over here and customers like you make it worth every bit of it. We appreciate your 5 star review!"
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Lindsay

May 10, 2025

5  out of  5
rating by Lindsay
"I have worked with kim over the past three years and she truly is the best! She is always quick to respond to my emails, helpful, and very easy to work with."
We responded:
"Thank you, Lindsay. kim always gives her best. We appreciate your kind words and feedback. -Marcel S Robin, Agent "
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Parizat Ghini

May 6, 2025

5  out of  5
rating by Parizat Ghini
"I worked with Kimberly setting up a renters insurance from out of state. She is amazing and SO prompt. She was able to set up / correct things in speed time. Highly recommend!"
We responded:
"Parizat, thank you for trusting us with your renters insurance needs. Kim is fast and precise! Thank you for noticing. We appreciate your feedback. -Marcel S Robin, Agent "
Profile photo of Michael Thompson

Michael Thompson

May 6, 2025

5  out of  5
rating by Michael Thompson
"Kim got my renter's insurance set up very quickly and was a pleasure to work with."
We responded:
"Thank you, Michael. We appreciate your kind words and 5 star review! -Marcel S Robin, Agent "
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Nicholas Pagonis

May 6, 2025

5  out of  5
rating by Nicholas Pagonis
"Sam was very helpful and prompt with handling an item I wanted to insure. Seamless process and was all taken care of within a day."
We responded:
"Nicholas, thank you for your kind words about Sam. He is awesome! We appreciate your support. -Marcel S Robin, Agent "
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Angela P.

May 5, 2025

5  out of  5
rating by Angela P.
"Brian Alberto has been very accommodating and velocious to our insurance requests. Thank you for all your assistance and attentiveness."
We responded:
"We are very happy to hear that, Angela! Paul really is fantastic. Welcome to the State Farm family. -Marcel S Robin, Agent "
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Alvaro Avelar

May 5, 2025

5  out of  5
rating by Alvaro Avelar
"Estoy muy contento con los servicios i attencion de briyan alverto"
We responded:
"Gracias, Alvaro! -Marcel S Robin, Agent"
Profile photo of Silvia Cajamarca

Silvia Cajamarca

May 2, 2025

5  out of  5
rating by Silvia Cajamarca
"Had a great experience with State Farm. I been insured with them For a long time now and they are an easy company to work with. They solved all my issue in one phone call. The specialist that helped me was Brian Alberto. He was very knowledgeable and got the job done. Thank you for been a great company."
We responded:
"Silvia, thank you for your feedback and five star review! We appreciate your business and kind words about Brian. -Marcel S Robin, Agent "
Profile photo of Rosa Mussumeci

Rosa Mussumeci

May 2, 2025

5  out of  5
rating by Rosa Mussumeci
"Sam went above and beyond with our concerns about our policies . He addressed our concerns with such a friendly disposition"
We responded:
"Thank you, Rosa. Sam always goes above and beyond, He’s a great addition to our team. Thank you for noticing. We appreciate your five star review! -Marcel S Robin, Agent "
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Arnulfo Romero

May 1, 2025

5  out of  5
rating by Arnulfo Romero
"I had an excellent experience working with Sam from State Farm. He provided both auto insurance and life insurance coverage for my wife and me at a rate lower than what I was previously paying for auto insurance alone. Sam answered every question I had with ease, showing both deep knowledge and a genuine willingness to help. What truly stands out is the peace of mind I now have knowing my family is protected. Life insurance is something I had been putting off, but Sam made the process simple, clear, and affordable—and I’m incredibly grateful for that. I highly recommend Sam to anyone looking for life insurance or better insurance options overall. He’s professional, trustworthy, and goes above and beyond to take care of his clients."
We responded:
"Wow, thank you so much, Arnulfo! We appreciate you taking the time to leave us a five star review into Sing Sam’s Praise! That was very kind of you. Never hesitate to reach out to us if you need anything. -Marcel S Robin, Agent "
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Shafiq Yasin

May 1, 2025

5  out of  5
rating by Shafiq Yasin
"Brian was helpful and answered all my questions."
We responded:
"Thanks, Shafiq! I’m glad Bryan took such excellent care of you! -Marcel S Robin, Agent "
Profile photo of Gisele Torres

Gisele Torres

May 1, 2025

5  out of  5
rating by Gisele Torres
"Kim was incredibly helpful in setting up my renter's insurance. She answered all of my questions with patience and clarity, and managed to be both friendly and professional throughout the process. I really appreciated her support and would definitely recommend her!"
We responded:
"Thank you so much, Giselle. Kim is amazing. We appreciate your kind words about her and your five star review. Welcome to the State Farm family. -Marcel S Robin, Agent "