
State Farm® Insurance Agent Marcel S. Robin
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Maria Gonzalez
June 25, 2025
"braian hola gracias por su buen servicio"
"Thank you, Maria! -Marcel S Robin, Agent "
Shawniep irie
June 21, 2025
"I have my problems with state farm in the past, with things like price used to go up before the end of the 6 months, but after talking with Kim and Paul, things changed, Kim has been very helpful and understanding in resolving any issues are concerns I have with statefarm she is extremely patient, Lord knows there is times when am very frustrated with some changes or something I didn't understand and Kim would explain thoroughly until I understood. If you ever sign up with Statefarm through Marcel office be sure to Ask for Kim first, if she is not available ask for Paul. I continue using state farm my husband and I because of them."
"Hi Shawniep, I am so happy to hear that Kim and Paul were able to handle your issues. I’m equally happy to know that we have restored your faith in the company. We are lucky to have you as a customer thank you for your five star review and your kind words about my team. -Marcel S Robin, Agent "
Milton Sarmiento
June 12, 2025
"Buen servicio Brian"
"Gracias, Milton! -Marcel S Robin, Agent "
Anthony Stano
June 10, 2025
"Great agency office that is always extremely responsive and willing to explain"
"Thank you so much, Anthony. I’m happy we’re able to assist you. We appreciate the five star review! -Marcel S Robin, Agent "
Sonia Lam
June 9, 2025
"Spoke with Brian he was patient and very informative clarified all my questions. Made me feel very comfortable and reassured."
"Thank you, Sonia! Glad to hear you had such a great experience with Brian. We appreciate your feedback! -Marcel S Robin, Agent "
sayed zian
June 5, 2025
"Best insurance agent ever"
"Thank you, Sayed! -Marcel S Robin, Agent "
Clarens Jean louis
June 2, 2025
"Brian Alberto was amazing"
"Thank you, Clarens. -Marcel S Robin, Agent "
Oscar Torres
June 2, 2025
"Bryan Alberto excelente servicio"
"Gracias, Oscar! -Marcel S Robin, Agent "
Patricia Bullock
June 2, 2025
"Is it been a pleasure dialing my representatives Brian Roberto, and he always getting my request done quickly and a fast and he is just the best and I truly appreciate him for everything."
"Patricia, thank you for the kind words about Brian. He is fantastic! We appreciate your business. -Marcel S Robin, Agent "
Majed Abualown
June 2, 2025
"I had call with Brian today about my policy and i got everything i wanna he so helpful person thank alot"
"Thank you, Majed. Brian is indeed very helpful. We appreciate your feedback. -Marcel S Robin, Agent "
Gavin Hart
May 29, 2025
"Kim at State Farm was absolutely the best. I had configured a policy on the website that was too expensive and badly conceived. Kim talked me down to the right level. Now, that is EXCELLENT customer service and I will be forever loyal!! Also, when it came to considering whether to make a claim, Sam at State Farm has been SUPERB. I had a ton of questions about how the process works, and the pros/cons of whether to make a claim. Sam gave really helpful guidance, was incredibly patient, and it’s so good to know that you can actually ask the “dumb questions” before making a decision on whether to file a claim. If there’s anything you’re not sure about in terms of your insurance policy and coverage, Sam is an amazing adviser!"
"Thank you, Gavin. Seeing our customers overpay, does not make us happy. Thank you for your trust in Kim and our office. -Marcel S Robin, Agent"
Esperanza Sierra Garzon Esperanza
May 29, 2025
"Fui atendido por brayan alberto y su servicio fue bien especial"
"Gracias, Esperanza! -Marcel S Robin, Agent "
EMC
May 29, 2025
"Kim is proactive in providing me with information about my insurance in terms of savings and benefits."
"Thanks for the 5 star review! Kim is the best. I’m glad she took such great care of you. We appreciate your feedback. -Marcel S Robin, Agent "
ProfSeanOConnor
May 28, 2025
"Just transferred my auto and renters to my new home in NYC and Brian Alberto was fantastic! Efficient, smart, and on it. Everything done in one call and reasonable rates. Highly recommend!"
"Thank you so much, Sean. Your kind words about Brian mean a lot to us. Welcome to NYC! -Marcel S Robin, Agent "
Jennifer Cordova
May 28, 2025
"Brian is extremely helpful, eager, and knowledgable. His communication was direct and effective, locating a product that worked specifically towards my needs. After shopping around other places, State Farm had the best quote compared to its competitors. Apart from that, their quality customer service puts it over the edge. Thank you all!"
"Wow! Thank you for such an amazing review. I’m glad you were satisfied with Brian, he’s fantastic. Welcome to the State Farm family! -Marcel S Robin, Agent "
Jason Mitchner, Jr.
May 21, 2025
"Had a great experience working with our State Farm rep, Brian Alberto! They were super patient and took the time to walk me through everything, making sure I understood all our options. We never felt rushed, but when we were ready to move forward, they moved fast and made it easy. Really appreciated the balance of education and efficiency!"
"Thank you, Jason. Brian is fantastic, thank you for noticing! We appreciate your feedback and your trust in us. -Marcel S Robin, Agent "
Mac Maintenance
May 21, 2025
"I had an excellent experience working with Brian. He was very knowledgeable and was able to set up our insurance back up again with no issues."
"Mac, thank you so much for taking time out of your day to speak kindly about Brian. We appreciate your business and your five star review! -Marcel S Robin, Agent "
Wild Flour studio
May 21, 2025
"We have been a customer with Marcel Robins agency at State Farm since 2021 and we have always been met with the best customer service. Always friendly, responsive and quick to get the job done. We often have COIs that need to be completed with a tight turn around and they are always willing to get it back to us when we need it. Zaynab has been our contact from the beginning and I love how easy our partnership is. An honorary mention to Sam David who stepped in to help when Zaynab was on vacation. Great team, highly recommend for any small business and beyond."
"Thank you so much, Amanda! Your kind words about Zee and Sam are very appreciated. Thank you for your trust in us. We appreciate your business. -Marcel S Robin, Agent "
AnnaLeah Drummer
May 19, 2025
"GREAT experience! Marcel, my agent is always so quick to respond and super helpful! Would highly recommend"
"Thank you so much, AnnaLeah. It’s very much a team effort over here and customers like you make it worth every bit of it. We appreciate your 5 star review!"
Lindsay
May 10, 2025
"I have worked with kim over the past three years and she truly is the best! She is always quick to respond to my emails, helpful, and very easy to work with."
"Thank you, Lindsay. kim always gives her best. We appreciate your kind words and feedback. -Marcel S Robin, Agent "
Parizat Ghini
May 6, 2025
"I worked with Kimberly setting up a renters insurance from out of state. She is amazing and SO prompt. She was able to set up / correct things in speed time. Highly recommend!"
"Parizat, thank you for trusting us with your renters insurance needs. Kim is fast and precise! Thank you for noticing. We appreciate your feedback. -Marcel S Robin, Agent "
Michael Thompson
May 6, 2025
"Kim got my renter's insurance set up very quickly and was a pleasure to work with."
"Thank you, Michael. We appreciate your kind words and 5 star review! -Marcel S Robin, Agent "
Nicholas Pagonis
May 6, 2025
"Sam was very helpful and prompt with handling an item I wanted to insure. Seamless process and was all taken care of within a day."
"Nicholas, thank you for your kind words about Sam. He is awesome! We appreciate your support. -Marcel S Robin, Agent "
Angela P.
May 5, 2025
"Brian Alberto has been very accommodating and velocious to our insurance requests. Thank you for all your assistance and attentiveness."
"We are very happy to hear that, Angela! Paul really is fantastic. Welcome to the State Farm family. -Marcel S Robin, Agent "
Alvaro Avelar
May 5, 2025
"Estoy muy contento con los servicios i attencion de briyan alverto"
"Gracias, Alvaro! -Marcel S Robin, Agent"