State Farm® Insurance Agent Marcel S. Robin

"Brian was awesome"

"I don't even remember how many years I am in touch with my StateFarm agent. For work I moved a lot. Each time, I would simply shoot an email to Isaac Bridgewater, my oritinal agent. He would connect me to the local agent and literally within minutes I would have my insurance details in my email. This time I was in a differnt situation. I had moved to India. I thought I was visiting the USA for a short time. But I got stuck for some work. I have to rent an apartment. I was worried if I would get a renter's insurance. I then remember to email Isaac. Within minute he connected me to Paul Polianidis. Within minutes Paul gave me a way better rate that my apartment insurance company was offering me. It took me longer time to write this review here than Paul emailing me the insurance. Thank you so much Paul and Isaac. Thank you State Farm for taking care of all of my insurance needs for so many years! The claim process is so easy with StateFarm. I would login and fill a claim and very quickly they helped me. Thank you and blessings for the greate job you continue to do!"

"Great experience working with State Farm on my rental insurance, they are responsive and handle policy needs quickly."

"I’ve been working with Kimberly at State Farm and couldn’t be more impressed with the experience. She was incredibly attentive, always quick to respond whether by phone or email, and truly made the whole process smooth and stress-free. Any time I had a question—even if she didn’t have the answer right away—she made it a priority to find out and get back to me immediately. Her professionalism, reliability, and friendly demeanor made her a pleasure to deal with from start to finish. Highly recommend Kimberly if you’re looking for someone who genuinely cares and delivers excellent customer service! Thanks again Kimberly!"

"Kim was absolutely fantastic! Very kind, responsive and quick to help."

"I had a great experience today after calling State Farm looking for information. Brian Alberto provided me with excellent service, very professional and knowledgeable. Thank you!"

"Brian"

"Great experience for obtaining renters insurance. Kim was able to help me with exactly what I needed!"

"Brian Alberto is the best!!"

"Sam has been so helpful since I started working with him several months ago. Responsive, provides helpful explanations, and goes above and beyond to provide me with any documents I need. Thank you Sam!"

"Paul is great! Helped me organize my renters insurance seamlessly."

"Brian"

"Kimberly Ottomano was very helpful and solution oriented.. Great customer service etiquette and very personable. She was in sync with your advertisements on TV and literally sounded like an extension. Very few organizations manage to be cohesive. Well done!"

"braian hola gracias por su buen servicio"

"I have my problems with state farm in the past, with things like price used to go up before the end of the 6 months, but after talking with Kim and Paul, things changed, Kim has been very helpful and understanding in resolving any issues are concerns I have with statefarm she is extremely patient, Lord knows there is times when am very frustrated with some changes or something I didn't understand and Kim would explain thoroughly until I understood. If you ever sign up with Statefarm through Marcel office be sure to Ask for Kim first, if she is not available ask for Paul. I continue using state farm my husband and I because of them."

"Buen servicio Brian"

"Great agency office that is always extremely responsive and willing to explain"

"Spoke with Brian he was patient and very informative clarified all my questions. Made me feel very comfortable and reassured."

"Best insurance agent ever"

"Brian Alberto was amazing"

"Bryan Alberto excelente servicio"

"Is it been a pleasure dialing my representatives Brian Roberto, and he always getting my request done quickly and a fast and he is just the best and I truly appreciate him for everything."

"I had call with Brian today about my policy and i got everything i wanna he so helpful person thank alot"

"Kim at State Farm was absolutely the best. I had configured a policy on the website that was too expensive and badly conceived. Kim talked me down to the right level. Now, that is EXCELLENT customer service and I will be forever loyal!! Also, when it came to considering whether to make a claim, Sam at State Farm has been SUPERB. I had a ton of questions about how the process works, and the pros/cons of whether to make a claim. Sam gave really helpful guidance, was incredibly patient, and it’s so good to know that you can actually ask the “dumb questions” before making a decision on whether to file a claim. If there’s anything you’re not sure about in terms of your insurance policy and coverage, Sam is an amazing adviser!"

"Fui atendido por brayan alberto y su servicio fue bien especial"